1. SMS Program Description

CNTC operates an SMS messaging program for the purpose of communicating with customers, prospective customers, students, and service recipients. Messages sent under this program may include:

• Course communications — class reminders, schedule confirmations, registration follow-ups, exam date notifications, and pre-class instructions for Roofing, Public Adjuster, Masonry, Xactimate®, and Advanced PA courses.
• Service updates — status updates relating to White Glove Public Adjuster Licensing, Lien Advisory Services, Claim Services, and Appraisal Services.
• Account and transactional messages — invoice notifications, payment confirmations, document signing requests, appointment confirmations, and customer support replies.
• Promotional messages — upcoming course offerings, new services, and limited-time enrollment opportunities, sent only to recipients who have separately opted in to promotional communications.

2. Consent to Receive SMS

By providing your mobile phone number to CNTC through any of the following channels, you expressly consent to receive SMS text messages from us at the number you provided:

• Online forms on chicagoroofingschool.com, including but not limited to the Contact Us form, the Roofing Exam registration form, and the Public Adjuster Classes form.
• In-person registration at our Rosemont, Illinois office.
• Telephone conversations with CNTC staff.
• Written or electronic correspondence in which you have provided your mobile phone number for the purpose of communication.

Consent to receive SMS messages is not a condition of purchase, course enrollment, service engagement, or any product offered by CNTC. You may choose to receive communications exclusively by email, postal mail, or telephone if you prefer.

3. Message Frequency

Message frequency varies based on your interaction with CNTC services. Typical volume ranges from occasional (1–4 messages per month) for general subscribers, to active (multiple messages per week) for recipients with ongoing service engagements such as active White Glove Licensing applications, scheduled courses, or pending claim referrals.

We do not send unsolicited or random messages. Every SMS sent under this program relates to a service you have engaged with or an inquiry you have made.

4. Message and Data Rates

Message and data rates may apply. Standard message and data rates from your wireless carrier may apply to any SMS messages you send or receive in connection with our SMS program. CNTC is not responsible for any such charges. Contact your wireless carrier for information about your messaging plan.

5. How to Opt Out

You may opt out of receiving SMS messages from CNTC at any time and at no cost by replying with the keyword STOP to any text message we send you.

After you reply STOP, you will receive one final confirmation message acknowledging that you have been unsubscribed. After that confirmation, no further SMS messages will be sent to that mobile number unless you re-subscribe.

You may also opt out by:

• Emailing operations@contractorsnetworkandtraining.com with “SMS Opt-Out” in the subject line and the mobile number to be removed in the body.
• Calling us during business hours at (773) 635-0099 and requesting removal from SMS communications.

To re-subscribe after opting out, reply START to any prior message thread or contact us directly.

6. How to Get Help

Reply with the keyword HELP to any text message we send to receive support information, including these SMS Terms and contact details for CNTC.

You may also reach our support team by calling (773) 635-0099 during business hours or by emailing operations@contractorsnetworkandtraining.com.

7. Supported Carriers

Our SMS program is compatible with major U.S. wireless carriers, including AT&T, T-Mobile, Verizon, Sprint, U.S. Cellular, Boost Mobile, Cricket Wireless, MetroPCS, Virgin Mobile, and others.

Wireless carriers are not liable for delayed or undelivered messages. Message delivery is not guaranteed and may be affected by network conditions outside of CNTC’s control.

8. Privacy and Data Handling

The mobile phone numbers and SMS opt-in information you provide to CNTC will not be sold, rented, transferred, or shared with any third parties or affiliates for their own marketing purposes under any circumstances.

This non-sharing policy applies specifically to:

• Phone numbers collected through website forms, registration forms, or any CNTC communication channel.
• Your consent status, including whether you have opted in or opted out of SMS communications.
• SMS conversation history and message content between you and CNTC.

The only circumstances in which we may share SMS-related data are:

• With our SMS messaging service providers (such as our 10DLC-registered messaging platform vendor) solely for the purpose of delivering messages you have consented to receive.
• When required by law, court order, subpoena, or governmental or regulatory request.
• To protect the rights, property, or safety of CNTC, our customers, or others as reasonably required.

For complete details on how we collect, use, and protect your personal information, please review our Privacy Policy.

9. Eligibility

You must be at least 18 years of age and a legal resident of the United States to subscribe to CNTC’s SMS program. By providing your mobile phone number, you represent and warrant that you meet these requirements and that the mobile phone number you have provided is your own or that you are authorized to provide it.

10. Changes to These SMS Terms

CNTC reserves the right to modify these SMS Terms at any time. Any changes will be posted on this page, and the “Last Updated” date at the top of this page will be revised accordingly. If we make material changes, we will notify active SMS subscribers through a notice via SMS or email. Your continued participation in the SMS program after such changes constitutes your acceptance of the revised SMS Terms.

11. Governing Law

These SMS Terms shall be governed by and construed in accordance with the laws of the State of Illinois, without regard to its conflict of law principles. Any disputes arising out of or related to these SMS Terms or the SMS program shall be resolved in the state or federal courts located in Cook County, Illinois.

12. Contact Information

For questions about these SMS Terms or our SMS program, please contact us: