This Policy Applies To

This policy applies to information we collect:

• On this Website.
• In e-mail, text and other electronic messages between you and this Website.
• Through mobile and desktop applications you download from this Website.
• When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy.

It does not apply to information collected by us offline or through any other means, including on any other website operated by the Company or any third party.

Please read this policy carefully. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy.

Children Under the Age of 13

Our Website is not intended for children under 13 years of age. No one under age 13 may provide any personal information to or on the Website. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Website.

If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us.

Information We Collect About You

We collect several types of information from and about users of our Website, including:

• Information by which you may be personally identified, such as name, postal address, e-mail address, or telephone number (“personal information”).
• Information that is about you but individually does not identify you.
• Information about your internet connection, the equipment you use to access our Website and usage details.

We collect this information directly from you when you provide it to us, automatically as you navigate through the site, and from third parties such as our business partners.

The information we collect on or through our Website may include information you provide by filling in forms, records and copies of your correspondence, your responses to surveys, details of transactions you carry out through our Website, and your search queries on the Website.

Automatic Data Collection Technologies

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions and patterns. The technologies we use may include:

• Cookies. A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser.
• Flash Cookies. Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation.
• Web Beacons. Pages of the Website may contain small electronic files known as web beacons that permit the Company to count users who have visited those pages or opened an e-mail.

Third-Party Use of Cookies and Tracking Technologies

Some content or applications on the Website are served by third-parties, including advertisers, ad networks and servers, content providers and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our website.

We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

• To present our Website and its contents to you.
• To provide you with information, products or services that you request from us.
• To provide you with notices about your account or subscription.
• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us.
• To notify you about changes to our Website or any products or services we offer.
• To allow you to participate in interactive features on our Website.
• For any other purpose with your consent.

SMS Communications & Consent

By providing your mobile phone number to Contractors Network and Training Center (CNTC) through our Website, online forms, in-person registration, phone conversations, or any other means, you expressly consent to receive SMS text messages from us at the number you provided. These messages may include:

• Course-related communications — class reminders, schedule confirmations, registration follow-ups, exam date notifications, and pre-class instructions.
• Service updates — status updates on White Glove Public Adjuster licensing, lien advisory matters, claim services, and appraisal services.
• Account & transactional messages — invoice notifications, payment confirmations, document signing requests, and customer support replies.
• Promotional messages — upcoming course offerings, new services, and limited-time enrollment opportunities, only when you have opted in to such communications.

Message frequency: Message frequency varies based on your interaction with our services. Typical volume ranges from occasional (1–4 messages per month) to active (during enrollment periods or active service engagements).

Message and data rates may apply. Standard message and data rates from your wireless carrier may apply to any SMS messages you receive from us. CNTC is not responsible for any such charges.

How to opt out: You may opt out of receiving SMS messages from CNTC at any time by replying STOP to any text message we send. After replying STOP, you will receive one final confirmation message and no further SMS will be sent to that number unless you re-subscribe. To re-subscribe, reply START or contact us directly.

How to get help: Reply HELP to any of our text messages to receive support information, or call us at (773) 635-0099.

Carrier disclaimer: Wireless carriers are not liable for delayed or undelivered messages.

Consent to receive SMS messages is not a condition of purchase, enrollment, or any service from CNTC. You may choose to receive communications by email or phone only.

SMS Opt-In Data — Non-Sharing Policy

The mobile phone numbers and SMS opt-in information you provide to CNTC will not be sold, rented, transferred, or shared with any third parties or affiliates for their own marketing purposes under any circumstances.

This non-sharing policy applies specifically to:

• Phone numbers collected through our website forms, registration forms, or any CNTC communication channel.
• Your consent status (whether you have opted in or opted out of SMS communications).
• SMS conversation history and message content between you and CNTC.

The only circumstances in which we may share SMS-related data are: (a) with our SMS messaging service providers solely for the purpose of delivering messages you have consented to receive, (b) when required by law, court order, or government request, or (c) to protect the rights, property, or safety of CNTC, our customers, or others as required.

Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. We may disclose personal information that we collect or you provide:

• To our subsidiaries and affiliates.
• To contractors, service providers and other third parties we use to support our business.
• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of the Company’s assets.
• To comply with any court order, law or legal process, including to respond to any government or regulatory request.
• To enforce or apply our terms of use and other agreements.
• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers or others.

Choices About How We Use Your Information

We strive to provide you with choices regarding the personal information you provide to us. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.

We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way.

SMS communications: If you have opted in to receive SMS text messages from CNTC, you may opt out at any time by replying STOP to any message we send. You may also email operations@contractorsnetworkandtraining.com or call (773) 635-0099 to be removed from SMS lists. See the SMS Communications & Consent section above for full details.

Accessing and Correcting Your Information

You may contact us to request access to, correct or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

Your California Privacy Rights

California Civil Code Section § 1798.83 permits users of our Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration and disclosure. Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users’ personal information, we will notify you by e-mail or through a notice on the Website home page. The date the privacy policy was last revised is identified at the top of the page.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, please contact us: